Support

Thanks for using Popcorn Style - we hope it’s helping you and your team out! Our support team typically responds within 2–3 business days. If your issue is urgent or blocking access to your account, please mention that in your message and we’ll do our best to prioritize it. You can reach us anytime at contact@popcorn.style.

Magic links aren’t working

Some email addresses can cause issues with magic link delivery, particularly Gmail addresses that use a + in the address. Try logging in another way. If the issue persists, contact support at contact@popcorn.style.

The Zoom integration isn’t working

Try removing and re-adding Popcorn Style from the Zoom App Marketplace. Make sure all requested permissions are granted during installation. You can also try restarting your Zoom client. If issues persist, contact support at contact@popcorn.style.

My Popcorn Style account says it’s cancelled, but it’s not

Occasionally, Zoom and Popcorn Style accounts can become out of sync. Contact support at contact@popcorn.style and include the email address you use for both Zoom and Popcorn Style.

I can’t authorize Popcorn Style in Zoom

Ensure that you’re signed in to the correct Zoom account — the same one you used to install Popcorn Style. If you’re part of an organization, your Zoom administrator may have restricted third-party app installs. If you still can’t authorize, contact support at contact@popcorn.style.

How do I uninstall Popcorn Style for Zoom?

You can uninstall Popcorn Style from your Zoom App Marketplace settings. This will disconnect Popcorn Style from your account but does not cancel your Popcorn Style subscription. Manage your billing directly within Popcorn Style.

I have another question that isn’t answered here

Contact support at contact@popcorn.style and include the email address associated with your Popcorn Style account.